Introduction

This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you use our website, mobile application, and services. By accessing and using our services, you agree to the terms outlined in this policy.

Personal information refers to data that can directly or indirectly identify an individual. This includes contact information, demographic details, financial information, health records, and other data shared during the use of our services.

You have the right to access, update, correct, or delete your personal information. You can refuse to share confidential information and withdraw consent. Contact [info@yniwellness.com] for inquiries or exercising your rights.

In this Privacy Policy, the terms ‘Personal Information,’ ‘Data Subject,’ ‘Controller,’ ‘Processor,’ and ‘Processing’ carry the meanings assigned to them in the applicable privacy laws.

We are deeply committed to upholding data privacy. It is crucial for you to understand precisely how we handle your Personal Information.

Throughout this document, the pronouns “we,” “us,” “our,” “ours,” and “Y&I Wellness Private Limited” specifically refer to Y&I Wellness Private Limited. Whenever the terms ‘you,’ ‘your,’ or ‘Customer’ are used, they are addressing YOU—the individual user or customer engaging with Y&I Wellness Private Limited’s services.

Data Collection

The information we collect, whether personal or otherwise, gathered from you plays a crucial role in various aspects of our services. This includes the registration process, identity verification, transaction facilitation, communication with you, promotion of offers, and the overall maintenance of your accounts. Additionally, we use this information to personalize your experience on Y&I Wellness Private Limited and continually enhance our services.

Any information you share while using Y&I Wellness Private Limited or through alternative channels is received and stored securely. While you have the option to withhold specific details, not providing them may impact your ability to fully utilize Y&I Wellness Private Limited. This information is utilized for tasks such as account creation, transaction processing, responding to inquiries, and maintaining effective communication with you.

When you interact with us, specific information is automatically received and stored. This includes data obtained through “cookies” when your web browser accesses our Services. Additionally, information about your location and mobile device, including a unique identifier, may be collected. This data is essential for internal analysis and enables us to provide location-based services like personalized content, advertising, and search results.

Depending on your location and applicable laws, you may encounter various types of cookies, including strictly necessary cookies and performance cookies. For instance, international users accessing our Platform will have strictly necessary data collected solely for the proper functioning of our platform.

Y&I Wellness Private Limited may also receive information about you from external sources, such as updated delivery and address details from our carriers. This information is valuable for maintaining accurate records and ensuring a streamlined delivery process for your subsequent purchases.

When you sign up or use our services, we collect the following types of information:

• Contact Information: Name, address, email, phone number.
• Demographic Information: Gender, date of birth, nationality.
• Usage Data: Search history, browsing history.
• Financial Information: Bank account details, billing information.
• Other Information: Any data provided during the use of our services.
• Location Details
• Device Details
• Communication Details

For end-users, data is collected voluntarily through the website or email.

Data Usage and retention

We use your data for various purposes, including:

• Service provision, identification, and communication.
• Personalized services, targeted advertisements, and product recommendation.
• Addressing queries, feedback, and complaints.
• Research, analysis, and improvement of services.
• Providing information on new services, features, and promotions.
• Troubleshoot and Enhance the Y&I Wellness Private Limited experience.

We store data in accordance with applicable laws. De-identified data may be retained for research purposes. If you close your account, we may delete your data, except for cases required by law or for legitimate purposes.

Cookies

Cookies are small text files that are commonly used to store information on a user’s device when they visit a website. These files are created by a web browser at the request of the website being viewed. The primary purpose of cookies is to enhance user experience by enabling the website to remember users and their preferences.

Our cookies serve various functions, including:

Session Management: Cookies can store information about your session on a website. For example, they can keep you logged in as you navigate different pages.

Personalization: Websites use cookies to remember your preferences, such as language settings, font size, and other customizable elements.

Tracking and Analytics: Cookies are often used by website owners and third-party services to gather data about user behavior and interaction. This information helps in analyzing website performance and improving content.

Advertising: Cookies are widely used in online advertising to track users’ interests and display targeted ads. This is often done by third-party advertising networks.

Security: Some cookies play a role in enhancing the security of a website. For example, they may be used for authentication or to detect and prevent fraudulent activities.

There are different types of cookies, including:

• Session Cookies: Temporary cookies that are erased when you close your browser.
• Persistent Cookies: Cookies that remain on your device for a set period, even after you close your browser.
• First-party Cookies: Cookies set by the website you are visiting.
• Third-party Cookies: Cookies set by a domain other than the one you are visiting. These are often used for advertising and analytics.

Disclosure and Transfer of Data

We may share, disclose, or transfer your data to entities necessary for service provision, improvement, and value-added services. These entities may be located outside India. We take measures to ensure data protection.

Data Security

We employ technical, administrative, and physical security measures to safeguard your data. While we take precautions, we are not liable for loss or harm caused by misuse unless due to our negligence.

Third Party Websites and Services

Our use of information received from Google APIs adheres to Google API Services User Data Policy. Limited Use Requirements apply to raw and derived data.

Compliance with Google User Data Policy

Our use of information received from Google APIs adheres to Google API Services User Data Policy. Limited Use Requirements apply to raw and derived data.